The 7-days return policy of Elen Vosky gives the customer an option to return products purchased on Elen Vosky website for any reason within 7 days of receipt. Refunds will be credited to your original payment method within 7 days of receipt of return.
To request a return/ replacement, please contact us within 24 hours of delivery with proof (images/video).
For any support, contact: Elenvosky
Email: elenvosky@gmail.com
Phone: 7303833048
Terms and Conditions:
- Due to intimate nature of the products - panties, swimwear, lingerie accessories, all types of shapewear and shorties cannot be returned. Please do contact us if you have size related queries before placing the order.
- However, all claims, if any, for shortages or damages must be reported to customer service within 1 day of delivery through the contact us page on the website.
- The returned product must be unused and in their original condition with all original tags and product packaging intact.
- If the customer self-ship the returns, the shipping costs would be reimbursed in the form of a coupon code. However, the returns are subject to all the terms & conditions of the returns policy. The scanned copy of the courier receipt should be sent via email.
- The reimbursement limit for self-shipping charges are Rs.70